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Payment Policy


When you shop with Redquay, you can choose to pay by:

1. PayPal

2. Stripe: credit card/ debit card


3. Instant Bank Transfer

- Order placed with pending payment status, our customer service team will contact you in 24 working hour and provide you the invoice with bank account for your further payment process.

- Customer is encourage to make the pending payment in 3 working days and will requires to provide us a transaction payment slip/ image for our record purpose.


All order will be process once payment is made.


All payment made shall not be refundable.


If you are under the age of 18, please ensure that your parents or guardians are fully acknowledge with the presence of and fully agree with the Terms and Conditions and Privacy Policy before placing an order.


Your information will be passed through a very secured connection, which cannot be obtained by external parties. We will not sell or share your credit cards to any third parties except for the purpose of checking the validity of your credit cards with payment agencies, fraud prevention agencies or other similar parties in relation to the use of your account. If the credit card used is not valid, we reserve the right to cancel the transaction or propose alternative payment methods to you.

For any other enquires, contact us at

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