Pre Order Policy
PRE ORDERING ITEMS
PRE-ORDER: These are items that are not available in our online shop.
Pre-order is placing orders in advance which requires a down payment from a customer who is interested in procuring the said item/product with an exclusive deal and promotion.
Please make sure you have read and understood all the conditions written here before submitting your Orders.
DETAILS, TERMS & CONDITIONS
1. “Full payment” is required & should be made via Instant Bank Transfer, Online Transfer (Paypal) or Stripe (debit card or credit card). We do require customers to pay the full amount stated on the invoice. Upon submission of the “Order Form”, payment of the customer should be expected to be transferred within seven (7) working days or it shall be deemed cancelled (For Instant Bank Transfer).
2. Cancellation of orders is not allowed once the “Order Form” has been submitted and paid, nor could it be exchanged for other tools/items or services being rendered. All pre-orders made are considered as sold.
3. Estimated Date of Arrival: The first batch of order is targeted to be arranged by 7 July 2021. Shipment is based on the shipping schedule of our selected courier. Although we could track and trace the whereabouts of our package, we cannot assure you the exact date and time of its arrival due to several factors such as MCO, delays due to unforeseen events beyond our control (Technical problems of the shipping company, Natural Disasters, Customs clearing etc.) Kindly manage your expectations, and we seek your kind understanding.
4. Once the parcel is sorted and ready by our team, you will then be informed and receive a parcel tracking number via a registered email address.
5. Pre-orders are non-transferable. All orders made shall be sent directly to the person and address specified in the order form. We will not entertain such requests to protect the privacy and security of our customers.